Privacy Policy

(Updated August 19, 2025)

arc (“the Company”, “we”, “our” or “us”) is committed to safeguarding the personal information of individuals who interact with this website. This Privacy Policy sets out the principles governing the collection, use, retention, and disclosure of such information in accordance with applicable laws and regulations.

1. Collection of Information

We may collect personal information that users voluntarily provide through this website. Such information may include names, contact details, email addresses, and other data submitted via online forms, enquiries, or communications with the Company.

2. Purpose of Use

Personal information collected will be used solely for purposes reasonably connected with the Company’s business operations, including:

Responding to enquiries and requests.
Providing services or information as requested.
Communicating notices, updates, and administrative matters.
Conducting internal analysis to improve website functionality and business processes.
Complying with applicable legal or regulatory obligations.

3. Cookies and Tracking Technologies

This website may use cookies and similar technologies to support functionality, analyse website traffic, and administer systems. These technologies do not collect personal information unless such information is voluntarily provided by the user.

4. Disclosure of Information

The Company does not disclose personal information to third parties except in the following circumstances:

Where required by law, regulation, or legal process.
To regulatory authorities, government agencies, or law enforcement bodies with proper jurisdiction.
To trusted service providers engaged to support the Company’s operations, subject to confidentiality and data protection obligations.

5. Data Security

We implement reasonable administrative, technical, and physical measures to keep personal information secure and prevent unauthorised use or disclosure. Access to personal information is limited to authorised personnel with a legitimate business need.

6. Retention of Information

Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When no longer required, such information will be securely deleted or anonymised.

7. Amendments

The Company reserves the right to amend this Privacy Policy at its discretion. Any changes will take effect upon publication on this website.